How does it work?

If you are concerned about someone you have seen sleeping rough in England or Wales, you can use this website to send an alert to StreetLink.The details you provide are sent to the local authority or outreach service for the area in which you have seen the person, to help them find the individual and connect them to support.
During the current cold weather, Severe Weather Emergency Protocol (SWEP) has been activated across many areas. This means extra emergency shelters are opened and local authorities have made additional provisions available to make sure they are getting people off the streets and into somewhere warm. The reality of sleeping outside is dangerous whenever it occurs, but it is especially true during the winter, when extreme temperatures can kill. Street outreach teams across England and Wales are likely to be very busy during this time working to find people a warm and dry place to stay, but they will respond to your alert as soon as they can.

We ask you to provide the following information:
1) A specific location for the rough sleeping site. You can do this by using a map to pinpoint the exact location and then providing a written description of the location.
2) Details of the time that the rough sleeper has been seen at the location.
3) Any information about the rough sleeper that will help find them (gender, approximate age, what the person looks like, what they are wearing).
You will receive details of the action the local authority normally takes when they are told someone is sleeping rough in their area and an update on what has happened as a result of your alert within 10 working days if you have requested it.